True Line Credit

Privacy Policy for Trueline Credit

1. Introduction

Trueline Credit (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our loan brokerage services, website, or mobile applications (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Identifiers: Name, email, phone number, address, Social Security Number (SSN), date of birth.

  • Financial Data: Income, employment details, credit history, bank account numbers, tax returns, loan purpose.

  • Credit Reports: Information from credit bureaus (e.g., Experian, Equifax) as part of loan matching.

  • Technical Data: IP address, browser type, device information, cookies, and usage data.

B. Sources of Information

  • Directly from you (e.g., loan applications, forms, or communications).

  • Automatically via cookies and tracking technologies.

  • Third parties (e.g., credit bureaus, lenders, or public records).

3. How We Use Your Information

We use your information to:

  • Match You with Lenders: Share your data with our network of 300+ lending partners to find loan offers.

  • Process Applications: Verify your identity, assess eligibility, and facilitate loan decisions.

  • Communicate: Provide updates, offers, and customer support.

  • Improve Services: Analyze trends, personalize content, and enhance user experience.

  • Legal Compliance: Meet regulatory obligations and prevent fraud.

4. How We Share Your Information

We may share your information with:

  • Lenders: To facilitate loan offers tailored to your needs.

  • Service Providers: Credit bureaus, IT vendors, payment processors, and marketing partners.

  • Legal Authorities: To comply with laws, court orders, or government requests.

  • Business Transfers: In mergers, acquisitions, or asset sales.

Note: We do not sell your personal information to third parties for marketing purposes.

5. Security Measures

  1. We implement safeguards to protect your data, including:

    • Encryption: SSL/TLS for data transmission.

    • Access Controls: Restricted employee access to sensitive data.

    • Regular Audits: Monitoring systems for vulnerabilities.

    No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may:

  • Access/Correct Data: Request a copy of your information or update inaccuracies.

  • Opt-Out of Marketing: Unsubscribe from emails or texts via links in messages.

  • Delete Data: Request deletion of non-essential information (subject to legal requirements).

  • Limit Sharing: Opt out of sharing with lenders or third parties (may affect loan options).

To exercise these rights, contact us at:
📧 privacy@truelinecredit.com
📞 (800) 123-4567

7. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences.

  • Analyze website traffic.

  • Deliver targeted ads (opt-out via browser settings).

8. Third-Party Links

Our website may link to lenders, partners, or other sites. We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect data from individuals under 18.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.

Additional Disclosures for Compliance

  • GLBA (Gramm-Leach-Bliley Act): We comply with financial privacy rules under U.S. law.

  • CCPA (California Residents): See our CCPA Addendum for California-specific rights.

  • GDPR (EU/UK Residents): Contact us to exercise data protection rights under GDPR.