Welcome to Trueline Credit (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our loan brokerage services, website, mobile applications, and related tools (collectively, the “Services”). By using our Services, you agree to comply with these Terms. If you do not agree, do not use our Services.
2. Eligibility
You must be at least 18 years old and a resident of the United States.
You agree to provide accurate, current, and complete information during registration and loan applications.
Trueline Credit reserves the right to deny Services to anyone at its sole discretion.
3. Services Provided
Trueline Credit acts as a loan brokerage, connecting borrowers with third-party lenders in our network. We:
Do not underwrite or fund loans directly.
Do not guarantee loan approvals, rates, or terms (lenders decide all offers).
Are not responsible for lender practices, fees, or agreements.
4. User Responsibilities
Accurate Information: You agree to provide truthful data and update it as needed.
Consent to Share Data: By applying, you authorize us to share your information with lenders to facilitate loan offers.
Prohibited Activities: You may not use our Services for illegal purposes, fraud, or to harm our systems.
5. Brokerage Services
Loan Matching: We submit your application to lenders in our network but do not control their decisions.
No Endorsement: Lender inclusion in our network does not imply endorsement.
No Financial Advice: Our Services are informational only; we do not provide financial or legal advice.
6. Third-Party Lenders
Lender Terms: Loan terms (rates, fees, repayment) are set by lenders, not Trueline Credit.
No Liability: We are not liable for lender actions, breaches, or disputes.
External Sites: Links to lender websites are provided for convenience; we do not control their content.
7. Fees
No Borrower Fees: Our brokerage services are free for borrowers.
Lender Fees: Lenders may charge origination fees, interest, or penalties (disclosed in their agreements).
8. Intellectual Property
Ownership: All content (logos, text, software) is owned by Trueline Credit or licensors.
Limited License: You may access our Services for personal, non-commercial use only.
9. Termination
We may suspend or terminate your access to the Services at any time, with or without cause.
10. Disclaimers & Limitations of Liability
Services “As Is”: We make no warranties about accuracy, reliability, or outcomes.
No Liability: To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services.
11. Indemnification
You agree to indemnify Trueline Credit against claims, damages, or losses resulting from your breach of these Terms.
12. Governing Law
These Terms are governed by the laws of Texas, without regard to conflict-of-law principles.
13. Dispute Resolution
Arbitration: Disputes will be resolved through binding arbitration (not court) under AAA rules.
Class Action Waiver: Claims must be brought individually, not as a class or representative action.
14. Changes to Terms
We may update these Terms at any time. Continued use after changes constitutes acceptance.